Whirlpool Cabrio Washer Fault Codes
Cabrio Washer
Failure Code |
Condition |
Check/Repair |
LF (F30) |
Long Fill |
LF flashes when the water level does not change for a period of time after the valves are turned on OR water has disengaged
the basket but control does not detect a water level change. Is water supply connected and turned on? Are hose screens plugged? Is water entering the tub? If so check pressure hose connection to machine/motor control. See TEST #2. |
Ld (F32) |
Long Drain |
Ld flashes when the water level does not change after the drain pump is on. Is the drain hose or the drain pump clogged? Is the drain hose height greater than 96˝ ? Is the pump running? If not, see TEST #7. |
uL (none) |
Unbalanced load | uL is displayed when the machine/motor control detects an off-balance load, and is steady on while the washer runs a
mini-cycle to rebalance the load. Display clears if mini-cycle successfully rebalanced the load. If the mini-cycle is unsuccessful, uL will flash until the door lid is opened, allowing the customer to view and redistribute the load. |
oL (F70) |
Overloaded |
oL flashes when the machine/motor control detects a load size that exceeds the washer’s capacity. Open the door lid to clear display, remove excess laundry, then restart the cycle. |
Sd (F71) |
Suds Detection |
Sd is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady
on while the control then runs a mini-clean out cycle. If the clean out cycle is unable to correct the over-sudsing problem, the
cycle ends and Sd flashes in the display. This may signify: Excessive detergent usage. Basket cannot engage during drain step. Mechanical friction on drive mechanism, not allowing basket to engage. |
Lid (F81) |
Open/Close Door Lid | Lid flashes when the following conditions occur: User presses START with lid open. User presses START after 2 consecutive machine cycles without opening lid. The machine/motor control cannot detect the lid switch opening and closing properly. See TEST #8. |
Po (none) |
Pump Out (lid opened) | Po flashes when drain pump begins pumping out water from tub upon activation by the door lid having been left open for
more than 10 minutes. Close door lid to stop drain pump. |
HC
(none) |
Hot, Cold Reversed | HC flashes when the hot and cold inlet hoses are reversed. Make sure inlet hoses are connected correctly. |
dL (F80, 82, |
Door Lock Failure |
dL flashes if the following conditions occur: Door lid is not closed completely due to interference. Wash media buildup is preventing the lock bolt from extending. Machine/motor control detects open door lid switch when attempting to lock. Machine/motor control cannot determine if door lid is in a locked state. See TEST #8. |
DU (F83) |
Door Unlock Failure | dU flashes if the following conditions occur: Excessive force on door lid is preventing lock bolt from retracting. Wash media buildup is preventing lock bolt from retracting. Machine/motor control cannot determine if door lid is in an unlocked state. See TEST #8. |
F1
(F60-68) |
Primary Control Failure | F then 1 flashes when there is a primary control failure. Replace the machine control assembly. See Accessing & Removing the Electronic Assemblies. |
F2 (F2) |
Keypad/User Interface Failure |
F then 2 flashes when in: Diagnostics Test mode if a stuck key is detected. Standby mode if there is a user interface mismatch. DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE See TEST #4. |
F40 (F40) |
ATC Thermistor Open/Short | F then 40 flashes when the ATC Thermistor is detected to be open or shorted. See TEST #5. |
F41 (F41) |
Motor RPS Thermistor Open/Short | F then 41 flashes when the motor rotor position sensor (RPS) thermistor is detected to be open or shorted. NOTE: This error code is only displayed when viewing saved fault codes. See Diagnostic Test for accessing |
F42 (F42) |
Heater Thermistor Open/Short (Not Used) | F then 42 flashes when the heater thermistor is open or shorted. |
F50 (F50) |
Motor Stalled | F then 50 flashes when the motor rotor position sensor (RPS) senses no rotation. Does basket turn freely? If not, make sure bottom shipping pack has been removed. Determine cause of friction. If basket turns freely, see TEST #3. |
F51 (F51) |
Motor RPS Failure | F then 51 flashes when there is a motor rotor position sensor (RPS) failure. See TEST #3. |
F52 (F52) |
Motor Stop Failure | F then 52 flashes when the motor rotor position sensor (RPS) senses rotation after stop command. See TEST #3. |
F53 (F53) |
Motor Control Overtemp | F then 53 flashes when the machine/motor control detects high temperature for the motor module. Does basket turn freely? If not, determine cause of friction. If basket turns freely, see TEST #3. |
F54 (F54) |
Motor Control Overcurrent | F then 54 flashes when the machine/motor control detects high current for the motor module. |
F72 (F72) |
Basket Re-engagement Failure | F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged. Is the basket floating? If yes, pump out water. See Long Drain. Does basket turn freely? If not, determine cause of friction. |
TROUBLESHOOTING TESTS
TEST #1 Supply Connections
This test assumes that proper voltage is present
at the outlet.
1. Unplug washer or disconnect power.
2. Access the machine/motor control assembly.
See Accessing & Removing the
Electronic Assemblies.
3. With an ohmmeter, check for continuity
between the neutral (N) terminal of the
plug and P13-1 on the machine/motor
control.
See Figures 3 and 4, page 6-16.
If there is continuity, go to step 4.
If there is no continuity, replace the
power cord.
4. In a similar way, check the continuity between
the L1 terminal of the plug and
P13-3 on the machine/motor control. See
Figures 3 and 4, page 6-16.
If there is continuity, go to step 5.
If there is no continuity, replace the
power cord.
5. Visually check that the P10 connector is
inserted all the way into the machine/motor
control.
6. Visually check that the user interface assembly
is properly inserted into the front
console.
7. If both visual checks pass, replace the
user interface assembly. See Reinstalling
the Electronic Assemblies.
8. Plug in washer or reconnect power.
9. Activate the Console and Indicators Diagnostic
Test mode to verify repair.
10. If indicators still do not light, the machine/
motor control has failed:
Unplug washer or disconnect power.
Replace the machine/motor control assembly.
Plug in washer or reconnect power.
TEST #2 Log Valve
This test checks the electrical connections to
the valves, and the valves themselves.
1. Check the relays and electrical connections
to the valves by performing the steps
under Diagnostic: Manual, then Manual:
Water Valves. Each step in the test activates
a group of valves. The following
steps assumes one (or more) valve(s)
failed to turn on.
2. For the valve(s) in question check the individual
solenoid valves:
Unplug washer or disconnect power.
Disconnect connector P1 and P2 from
the machine/motor control.See Figure
4, page 6-16.
Check harness connection to solenoid
valves.
3. Check resistance of valve coils at contacts
P1 and P2 shown in the Wiring Diagram
on page 7-1. Resistance values
should match those shown.
If resistance readings are tens of ohms
outside of range, replace the entire log
valve assembly.
If resistance readings are within range,
replace the machine/motor control assembly.
4. Reconnect connectors P1 and P2 to the
machine/motor control.
TEST #3 Motor Circuit
This test checks the wiring to the motor and
rotor position sensor; and the motor and rotor
position sensor themselves.
NOTE: Drain water from tub.
1. See Activation of Manual Diagnostic Test
Mode, and check the motor and electrical
connections by performing the Agitate
and Spin tests under Manual: Motor. The
following steps assumes that this stepfailed.
2. Unplug washer or disconnect power.
3. Check to see if basket will turn freely.
If basket turns freely, go to step 4.
If basket does not turn freely, determine
what is causing the mechanical
friction or lock up.
4. Remove the console to access the machine/
motor control assembly. See Accessing& Removing the Electronic Assemblies.
5. Visually check that the P5 and P10 connectors
are inserted all the way into the
machine/motor control.
If visual checks pass, go to step 6.
If visual checks fail, reconnect P5 and
P10 and repeat step 1.
6. With an ohmmeter, check for 16 ohms
resistance at the P5 connector between
pins P5-1 and P5-2, and also between
pins P5-1 and P5-3. Also measure the
resistance at the P10 connector between
pins P10-1 and P10-7 and verify that the
resistance is within the range shown in
the wiring diagram on page 7-1.
If the resistance is correct, go to step 11.
If the P5 connector resistance is much
higher than 16 ohms, or the P10 connector
resistance is out of range, go to
step 7.
7. Tilt machine forward to access the bottom
of the machine and the drive motor area.
See Figure 1 on page 6-13. Remove the
motor bolt, then the motor cover to access
the motor connections. See Figure
2 on page 6-13.
8. Visually check the mounting bracket and
electrical connections to the motor and
rotor position sensor board.
If visual check passes, go to step 9.
If visual check fails, reconnect the electrical
connections, reassemble stator
and motor cover and repeat step 1.
9. With an ohmmeter, check for continuity
between all pins on the P10 machine/motor
control connector and the motor rotor
position sensor (RPS) connector. See
Figures 2 and 4, pages 6-13 and 6-16.
If there is continuity, go to step 11.
If there is no continuity, replace the
lower machine harness.
10. With an ohmmeter, check for continuity
between all pins on the P5 machine/motor
control connector and the drive motor
connector.
If there is continuity, replace the drive
motor.
If there is no continuity, replace the
lower machine harness.
11. The drive motor and lower harness are
good. Replace the motor RPS board and
perform the Diagnostics test in step 1 to
verify repair.
12. If the Diagnostics motor test in step 1
failed, then the machine/motor control
has failed:
Unplug the washer or disconnect power.
Replace the machine/motor control assembly.
Perform the Motor Diagnostics in step
1 to verify repair.
TEST #4 Console and Indicators
This test is performed when any of the following
situations occurs during the Console and
Indicators Diagnostic Test:
None of the indicators light up
No beep sound is heard
Some buttons do not light indicators
None of the indicators light up:
1. Perform steps in Accessing & Removing
the Electronic Assemblies, and visually
check that the P11 connector is inserted all
the way into the machine/motor control.
2. Visually check that the user interface assembly
is properly inserted in the console
assembly
3. If both visual checks pass, replace the
user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic
Test mode to verify repair.
6. If indicators still do not light, the machine/
motor control has failed:
Unplug washer or disconnect power.
Replace the machine/motor control assembly.
Plug in washer or reconnect power.
Activate the Console and Indicators
Diagnostic Test mode to verify repair.
No beep sound is heard:
1. Perform steps in Accessing & Removing
the Electronic Assemblies, and visually
check that the P5 connector is inserted all
the way into the machine/motor control.
If visual check passes, replace the user
interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic
Test mode to verify repair.
4. If replacing the user interface assembly
failed:
Unplug washer or disconnect power.
Replace the machine/motor control assembly.
Plug in washer or reconnect power.
Activate the Console and Indicators
Diagnostic Test mode to verify repair.
Some buttons do not light indicators:
1. Perform steps in Accessing & Removing
the Electronic Assemblies, and visually
check that the console electronics and
housing assembly is properly inserted
into the front console.
If visual check passes, replace the user
interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic
Test mode to verify repair.
TEST #5 Automatic Temperature Control
This test checks the water inlet valves, the
temperature sensor, and the machine/motor
control.
1. Check the valves by performing Test #2,
before continuing to the next step.
2. Ensure proper hose connections and that
household’s hot water is present.
3. Plug in washer or reconnect power.
4. Remove all clothes from the machine.
5. Select POWER • Wash/Rinse Temp.
WARM/WARM • wash cycle NORMAL •
START.
6. After the tub fills and starts to wash, stop
the machine.
7. Measure the water temperature, and verify
it is 85°±5°F (29°±3°C).
If the water temperature is correct, ATC
is functional.
If the water temperature is incorrect,
then go to step 8.
8. Unplug washer or disconnect power.
9. Access the machine/motor control assembly.
See Accessing & Removing the
Electronic Assemblies.
10. Remove the P9 connector, and using an
ohmmeter, measure the resistance between
pins P9-1, and P9-3. Verify that
the resistance is within range as shown
in the following table:
THERMISTOR RESISTANCE
| Temperature Resistance | (Ohms) |
|---|---|
| 50°F (10°C) | 19k–20.5k Ω |
| 60°F (16°C) | 15k–15.7k Ω |
| 70°F (21°C) | 11.7k–12.2k Ω |
| 80°F (27°C) | 9.1k–9.5k Ω |
| 90°F (32°C) | 7.2k–7.6k Ω |
| 100°F (38°C) | 5.6k–5.9k Ω |
| 110°F (44°C) | 4.6k–4.9k Ω |
| 120°F (49°C) | 3.6k–3.8k Ω |
| 130°F (55°C) | 2.9k–3.1k Ω |
If the resistance is not within this range,
go to step 11.
If the resistance is within this range, go
to step 12.
11. Using an ohmmeter, measure continuity
between all pins on the P9 connector and
the thermistor contacts.
If there is continuity, replace the log
valve assembly.
If there is no continuity, replace the upper
harness.
12. The log valve and upper harness are
good. Replace the machine/motor control
assembly. See Reinstalling the Electronic
Assemblies.
TEST #6 Water Level and Pressure Transducer
Calibration
This test checks the water level sensing components,
and calibrates the pressure sensor.
1. Unplug washer or disconnect power.
2. Access the machine/motor control assembly.
See Accessing & Removing the
Electronic Assemblies.
3. Check hose connection between the
pressure transducer on the machine/motor
control and the pressure dome attached
to the tub. Check to ensure hose
is routed correctly in the lower cabinet
and not pinched or crimped by the back
panel.
4. Plug in washer or reconnect power.
5. Drain the tub until all water has been removed
from tub.
6. Remove all clothes from the machine.
7. Calibrate the pressure transducer:
See Activation of Manual Diagnostic
Test Mode, and perform steps 1 and 2
until the display shows 00 and the Add
A Garment indicator LED is flashing.
Press and hold the Cycle Signal button
until a single beep sounds, and the display
shows Pt to indicate zero calibration
has completed.
Exit Diagnostic: Manual by pressing
STOP or POWER.
8. Select POWER • wash cycle NORMAL •
START.
9. Verify that the tub fills to the top of the
impeller plate (impeller models), or to a
level above the agitator vanes (agitator
models), but much lower than the SUPER
Load Size water level.
If the water level does not fill to this level,
replace the machine/motor control
assembly. See Accessing & Removing
the Electronic Assemblies.
TEST #7 Drain/Recirculation
Perform the following checks if washer fails to
drain or recirculate.
1. See Activation of Manual Diagnostic Test
Mode, and perform the Manual: Pumps
test.
2. Remove the console to access the machine/
motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P4 connector is
inserted all the way into the machine/motor
control.
If visual check passes, go to step 4.
If visual check fails, reconnect P4 and
repeat step 1.
4. Remove connector P4 from the machine/
motor control and check resistance values
of pump motor windings. Resistance
values should match those shown in wiring
diagram, page 7-1.
If resistance values are good, go to
step 7.
If winding measurements are much
higher (tens of ohms to infinity) than
shown in wiring diagram, a problem
exists in the motor winding or in the
connection between the machine/motor
control and the motor. Go to step 5.
5. Tilt machine forward to access the bottom
of the machine and the pumps. See
Figure 1, page 6-13.
6. Check the resistance at the pump motor.
Remove the connector at the motor and
take measurements across pump terminals.
Measurements should be as shown
in the wiring diagram.
If winding measurements are much
higher (tens of ohms to infinity) than
shown in wiring diagram, replace the
pump motor.
If the resistance at the pump motor is
correct, there is an open circuit in the
wiring between the motor and the machine/
motor control. Repair or replace
the lower wiring harness.
If the pump motor windings and machine/
motor control check OK, repair
or replace the pump. Be sure to check
the pump and tub sump for foreign objects
before replacing pump.
7. See Activation of Manual Diagnostic Test
Mode, and perform the Manual: Pumps
test.
8. If the Manual: Pumps test failed, then the
machine/motor control has failed:
Unplug the washer or disconnect power.
Replace the machine/motor control assembly.
Perform the Manual: Pump test.
TEST #8 Door Lid Lock
Perform the following checks if washer fails to
lock (or unlock).
1. Perform Manual: Door Switch and Manual:
Door Lid Lock tests.
2. Remove the console to access the machine/
motor control assembly. See Accessing & Removing the Electronic Assemblies.
3. Visually check that the P12 connector is
inserted all the way into the machine/motor
control.
If visual check passes, go to step 4.
If visual check fails, reconnect P4 and
repeat step 1.
4. Check the lid lock motor winding and
switches by removing P12 from the machine/
motor control and checking the
resistance values shown in the Lid Lock
Resistance table below:
LID LOCK RESISTANCE
| Component | Resistance Unlocked |
Resistance Locked |
Contacts Measured | Contacts Measured |
|---|---|---|---|---|
| Motor Winding | 35 ±5 Ω | 35 ±5 Ω | P12-2 | P12-3 |
| Lock Switch - Home | 0 Ω | Open Circuit | P12-1 | P12-4 |
| Lock Switch - Lock | Open Circuit | 0 Ω | P12-1 | P12-7 |
| Lock Switch - Lid | Lid Closed = 0 Ω Lid Open = Open Circuit |
Lid Closed = 0 Ω Lid Open = Open Circuit |
P12-1 | P12-5 |
If resistance values are good, go to
step 5.
If switch measurements do not match
the values shown in the table for unlocked
(or locked) conditions, a problem
exists in the door lid lock. Replace
the door lid lock.
5. If the Manual: Door Switch or Manual:
Door Lid Lock in step 1 failed, then the
machine/motor control has failed:
Unplug washer or disconnect power.
Replace machine/motor control assembly.
Perform the Manual: Door Switch and
Manual: Door Lid Lock in step 1 to verify
repair.